{"id":21835,"date":"2020-12-07T08:49:21","date_gmt":"2020-12-07T13:49:21","guid":{"rendered":"https:\/\/wproadmaps.com\/?p=21835"},"modified":"2022-08-01T15:23:21","modified_gmt":"2022-08-01T19:23:21","slug":"helping-your-client-website-identity","status":"publish","type":"post","link":"https:\/\/wproadmaps.com\/helping-your-client-website-identity\/","title":{"rendered":"Helping Your Client Find their Website Identity with Imogen Allen"},"content":{"rendered":"\t\t
If I asked you to describe what your client\u2019s agency does, would you be able to do it in a way that convinces me to buy what they\u2019re selling? (I\u2019d hope so; it\u2019s typically what they pay us for!)<\/p>
Now, what if I asked you to do the same, but with your own<\/em> agency, in three sentences or less? What if you had to ask one of your clients to do the same exercise about you<\/em>?<\/p> It\u2019s imperative<\/em> that the way an agency presents itself demonstrates identity, values, and services in a clear, authentic way.<\/strong> This is the path of least resistance to both<\/em> you and your clients generating more leads. Clients who can see exactly what you\u2019re about are more likely to commit to using your services. And your clients who see a rise in transparency with their own<\/em> clients are likely to stick around for longer.<\/p> That\u2019s where Imogen Allen, founder of Umbrella Digital Media and creator of the WIF<\/strong>, comes in. Based out of the UK, Imogen and I met online, and I\u2019ve been so thankful to have her as one of my accountability partners, keeping me to my word from across the pond. The WIF is Imogen\u2019s brainchild, and it\u2019s already started making waves in the industry.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t WIF stands for \u201cwebsite identity framework\u201d<\/strong>. It\u2019s a process laid out by Imogen to help a client tell you<\/em> what they\u2019re all about, what they\u2019re trying to do, and where their problem lies. It\u2019s not a short process, but a complete one, and it allows for everyone to transmit their online identities in a straightforward and effective way<\/strong>.<\/p> One of the most interesting parts of it all is that WIF doesn\u2019t attempt to start from square one. It actually helps you see, through current clients\u2019 perspectives, <\/em>where the message that they\u2019re seeing works\u2014and where it\u2019s missing the point.<\/p> Imogen is obviously able to explain her own creation in much<\/em> more detail than I am,<\/strong> so you\u2019d really be missing out if you didn\u2019t watch her demonstration on the video. In the meantime, here are some of the other points I took away from our talk together.<\/strong><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t It was interesting to hear Imogen voicing what I\u2019m sure has been many agency\u00a0owners\u2019 concern over the years\u2014\u201dAm I unique enough?\u201d. But she really drove\u00a0home the point that it\u2019s more important to be authentic than be unique. <\/strong><\/p> If you and the clients\u2019 sites you\u2019re working with come off as genuine, there\u2019s going to be a much higher level of impact and draw than from a site that seems performative.<\/p> It\u2019s the same idea as meeting people at a party. Would you rather have a conversation with a very genuine person, or with someone who seemed eccentric but very insincere?<\/p> We see our own sites, we know our agency slogan, and we can list our agency\u2019s services off like a restaurant menu\u2014it\u2019s because we live and breathe our agency\u00a0every day. It leads us to assume that clients can see exactly what we know to be\u00a0true\u2014an error in thinking that can cost us a lot<\/em> of leads.<\/p> That\u2019s the beauty of WIF\u2014it really pulls the main information out of your clients,\u00a0<\/strong>so that you can make sure it\u2019s presentable and comprehensible for their<\/em> prospective clients<\/strong>. But even if you\u2019re still holding out on using WIF, it\u2019s important to make all of the most important details as clear as day on your sites<\/strong>.<\/p> Imogen made the point of mentioning that sometimes too much choice and visual stimulation in a proposal has the potential to scare clients off, and I couldn\u2019t agree more.<\/p> When you\u2019re presenting a proposal, try to give your prospective client limited options and visuals\u2014more focus than flash<\/strong>. Show them who you are and what you can create in digestible quantities.<\/p> As we\u2019ve heard from many of our guests here on Can We Talk,<\/strong> Imogen stresses the fact that WIF in its most technical online format might be the best option for some clients, while being overwhelming for others.<\/p> If your client needs a printed-out PDF version of their questions to fill out with a pen, that\u2019s okay! It\u2019s another excellent opportunity to show that your agency is here to help them<\/em> and their <\/em>unique needs.<\/p> Imogen never ceases to amaze me, and we even saw in our chat how WIF is already helping other agency owners. Don\u2019t hesitate in seeing how WIF could help you and your clients out.<\/strong><\/p> You can get the WIF here<\/a>.<\/strong><\/span> And use coupon code WPROADMAPS50<\/strong><\/span> for a $50 discount off the published price.<\/strong><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\tBut WTF is the WIF?<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
Are ALL your projects getting done on time and within budget? If not, we got you!<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t