Setting Client Expectations: The Deep Dive

Setting Client Expectations: The Deep Dive

 Today’s Can We Talk is a conversation about, well, miscommunication. Soon we’ll dive into the topic of demanding clients’ respect (You’ll have to tune in for that one next week!) For now, though, we need to look at a potential source of disrespect: the misconceptions that your clients have in regards to your work. Your…

Five Days of Focus – A Plan for Process Improvement in 2021
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Five Days of Focus – A Plan for Process Improvement in 2021

This is our final episode of our Five Days of Focus 2021 – highlighting Project Management essentials. You want to earn more money and make your clients happier. Hell, we all do! But you might have heard recently that the only way to do so is to niche. Niching has become a hot topic in…

Five Days of Focus – Why Approval Doesn’t Matter
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Five Days of Focus – Why Approval Doesn’t Matter

This is Day 2 of our Five Days of Focus 2021 – highlighting Project Management essentials. This week has been all about the art of the perfect proposal, and we’re well on the way to developing the way you lay down the goods with your projects and clients. As a quick refresher, let’s look at…

Five Days of Focus – How Using a Content-First Development Approach Saves Money
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Five Days of Focus – How Using a Content-First Development Approach Saves Money

Day 3 of our 5 Days of focus 2020. Okay, so you’ve got your proposal equipped with your master services agreement, and you’re starting to set clear expectations with your clients. You’re almost ready to party down in WordPress Town—or so you think.  We’ve talked about setting expectations through clear agency-client communication (and, spoiler alert:…